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Using Voice over Internet Protocol (VoIP) for corporate communication has a lot of benefits. Most organizations have gradually phased out traditional phone systems in favor of commercial VoIP phones and associated services. Instead of using wired phone systems, VoIP relies on the internet to make calls. It enables you to make and receive phone calls over the internet or a local area network (LANs).

VoIP technology has elevated communications across the world. The flexibility and scalability of VoIP make it a top choice for businesses of a small scale to enterprise organizations.

After their PSTN contracts expire, 61% of major and small business owners move to internet telephony. These firms have quickly grasped the benefits of VoIP solutions, which we will dive into.

Benefits of VoIP for Businesses

There are many reasons to switch your legacy phone system to a VoIP phone system.

Cost-effectiveness

Costs are a challenge for every business. VoIP is the most cost-effective business communication solution. Legacy systems require an initial investment in equipment as well as ongoing maintenance costs. Not to mention the costs of equipment upgrades, replacements, and additions.

VoIP does not require expensive equipment and in most cases, businesses can use equipment they already have, including personal mobile devices. Upgrades and maintenance are included in the subscription fee, which is dependent on the number of lines or phones your business needs. The only requirement is an internet connection.

Device compatibility

VoIP services use the internet to make calls, so you can use your service on any internet-enabled device. As a result, your VoIP service will most likely have an app that allows you to make calls from your smartphone, laptop, or tablet.

Most employees need to be able to work from anywhere, and VoIP makes this simple. Your business phone is no longer tied to your desk and is now available across your devices anywhere that you can connect to the internet.

Security

VoIP offers better identity management and uses systematic encryption techniques. Fraudulent phone calls are always a threat to organizations and VoIP can help mitigate these risks.

Hosted VoIP services keep their networks secure 24/7, granting more time to focus on other aspects of your business. When you engage with a reputable company, they will do security audits and teach you how to create strong passwords. They can also set up automated alerts to notify your staff anytime questionable behavior is detected.

International access

Companies are realizing the advantages of letting their employees work from home in exchange for smaller office spaces, lower utility expenses, greater employee satisfaction, and more.

Employees all over the world can use your office’s voice, fax, and data services remotely with VoIP. This also makes it simple for employees to keep their business number no matter which location they transfer to.

Easy installation and maintenance

One of VoIP’s best features is the ease of use and setup. There’s no need to hire a team of experts to run phone lines throughout your office and configure each phone.

Getting started can be completed in minutes and managing users is simple. 

Managing users, configuring user preferences, and customizing the user experience can be completed without any assistance. 

Integrations

VoIP communication offers integration with your existing business applications, like Slack, CRMs, Hubspot, Zendesk, and more. This allows you to unify your applications and get more done by eliminating the need to constantly switch between various apps. Bring your communication into the business apps you use every day. Automate the sales cycle and gain insights on every call. Offer greater support by integrating admin and operational processes.

Streamlined call-forwarding

Users can set their call preferences to customize how they are alerted of incoming calls. For example, an incoming call can ring a desk phone once or twice before automatically forwarding the call to the user’s personal mobile phone. This streamlines communication and allows users to efficiently handle calls where ever business takes them.

Scalability

Business success and growth is every organization’s goal. VoIP makes it simple to scale your communication needs according to your business performance. Phone lines and extensions can be added, removed, and edited at any time without additional costs. This adaptability is not available with legacy systems. Each phone line has a price tag ties to usage, equipment, and installation.

Get started with VoIP today

Supercharge your business communication with an effective VoIP communication platform designed for businesses of all sizes. Sign up for a free trial to see what’s possible with Banter’s communication platform.