Creating Business Value with Banter’s Communication System
Banter is a cloud-based communication solution for businesses of all shapes and sizes. Packed with features that drive streamlined communication, Banter offers businesses a way to improve operations and increase customer satisfaction.
About us
Banter was created by a team dedicated to developing a progressive business communication platform, custom cloud-based applications, and business solutions that overcome unique challenges.
Our mission is to provide businesses with the tools they need to enhance customer engagement, boost productivity, and optimize operations. Banter enables employees to deepen client relationships, increase employee collaboration, and improve the efficiency of day-to-day activities. Banter’s cutting-edge technology provides enterprises with cost-effective and efficient solutions that can be managed without the assistance of a tech team.
Our products provide the most comprehensive, cutting-edge business communication solutions that can be seamlessly integrated into any workflow. Our cloud-based phone system gives you rapid access to all of your communication on any device.
Why Banter?
Every business needs efficient communication that can be accessed anywhere anytime. Banter comes packed with features that allow users to easily manage their preferences to ensure the greatest communication experience. Some of Banter’s key benefits include:
Advanced Functionality
Banter’s features increase productivity and streamline communication, boosting customer satisfaction.
IVR – An automated IVR system is a must-have tool for companies that have sales or support teams. An IVR system ensures the callers are getting connected to the right department or personnel every time. Banter’s IVR system can be configured to provide self-serve options to callers, reducing wait times and improving the overall efficiency of operations.
Welcome Greetings- Welcome Greetings can be pre-recorded messages that deliver information to callers about your latest products, policy changes, branding, and many other key factors about the business. These greetings assure customers they got connected to the right company and that someone will be on the line soon, reducing anxiety and improving overall customer satisfaction.
Analytics – You can receive reports about your calling activity to identify trends, debug issues, and optimize processes. Receive detailed insights on important metrics such as wait time, first-time callers, conversions, etc.
Self-Provisioning – Provision your desk phone with easy-to-flow instructions and leverage the most stable mode of communication. Set up processes for optimum efficiency that are easy to understand and follow for the workforce to get higher sales or customer satisfaction.
Desk Phone Support – Connect your Banter number to any desk phone, no specific model is required. Just a one-time configuration can ensure a lifelong utility without challenges in operation.
Integrations – Collect data about your activity by integrating with 2000+ apps, such as Google Drive and Zapier to seamlessly operate your business.
Multi-number Management – Manage multiple numbers from one portal and assign custom permissions to give teammates access to one number or all of them.
Contact Manager – Easily personalize stored information and import contacts from your CRM, phone, or anywhere else you have customer data.
Reliability
Banter is a reliable communication platform for your business, with virtually no downtime and consistent performance. Banter’s user-friendly layout, smooth functionality, and 24/7 customer service make it one of the most reliable platforms for businesses.
Banter is a safe and secure platform that respects and protects your personal information. You can keep your data without fear of being hacked or stolen using Banter. Banter uses ERP (enterprise resource planning) that protects sensitive data from getting into the wrong hands. Data security is provided by ERP systems through standard-based security procedures, risk and failover management, attack prevention, and security advancement processes. This makes Banter even more secure and reliable for business use.
Convenience
Banter is designed with an easy-to-use user interface. Here are some of the characteristics that Banter has to offer its users:
1. Mobility: Banter allows you to work from anywhere. This allows your employees to stay connected where ever business takes them.
2. Flexibility: Your Banter account can be accessed on any device that has internet access. This allows you to use your desk phone, smartphone, or tablet to communicate with customers and staff.
3. Integrations: Banter connects with your existing applications, so you can synchronize your communication with the other applications you’re using. This allows you to streamline data collection and automate processes.
Get started today
Banter is an advanced and cost-effective communication solution. It only takes a few minutes to get set up with a new business communication platform. Sign up for a free trial today and see what’s possible with Banter’s business communication system.
